Frequently Asked Questions
Everything you need to know about your Vesta Fitness experience, from shipping to specialized gear care.
What is the typical lead time for shipping heavy gym equipment?
Standard accessories ship within 2-3 business days. For heavy equipment like power racks or weighted plates, please allow 5-7 business days for specialized freight processing to ensure safe delivery.
Do you offer professional assembly services for home gyms?
Yes, we partner with certified technicians to provide professional assembly. You can select the 'Expert Assembly' option at checkout, and a local representative will contact you to schedule a time.
What is your return policy on fitness gear?
We offer a 30-day satisfaction guarantee. Items must be in their original packaging and unused condition. Please note that due to weight and logistics, return shipping fees apply to heavy equipment.
Are Vesta Fitness products covered by a warranty?
Absolutely. All our strength equipment comes with a 10-year warranty on frames and a 1-year warranty on moving parts, cables, and upholstery to ensure your training never stops.
Can I track my freight shipment in real-time?
Once your order is dispatched, you will receive a tracking number via email. For large freight orders, the carrier will also call you to schedule a specific delivery window.
Do you offer financing options for larger equipment purchases?
Yes, we offer flexible payment plans through Klarna and Affirm, allowing you to split your purchase into monthly installments so you can build your dream gym today.